PRIZE REDEMPTION

How Crown Coins Casino redemption works

Redeem eligible Sweeps Coins winnings for prizes once your account is verified and you hold at least 50 redeemable Sweeps Coins. Redemptions are fee-free, and you pick a method shown in your account.

Abstract path and document for redemption information

Redeem in three steps

Play with Sweeps Coins

Winnings from eligible Sweeps Coins play are the balance you redeem.

Verify your account

Complete phone and identity checks and use one primary account.

Choose a method

Pick a redemption option from your account, such as Skrill, a prepaid virtual card or bank transfer, and submit.

THE DETAILS

How Crown Coins Casino redemption works

What redemption means

Redemption is how Crown Coins Casino turns eligible Sweeps Coins winnings into a prize payout. Crown Coins and Sweeps Coins are separate balances, and redemption relates to Sweeps Coins play in eligible games. If your account shows a Cash Balance, it has its own redeem option in the help centre.

Before starting a request

Hold at least 50 redeemable Sweeps Coins, complete any requested verification and make sure the account is your primary one. Your payout details should match your verified profile, and bank accounts must be in your own name. Keep the details tidy and the request moves through review smoothly. Redemptions are fee-free, and you can place more than one.

Methods and timing

Redemption options include Skrill, a prepaid virtual card delivered by email and IBT or ACH transfers to eligible bank accounts. Your account lists the methods open to you based on your location, and prepaid redemption is there for players without a supported bank account. Review typically takes 24 to 72 hours, followed by delivery that depends on the method. See redemption time for each timeline, and cancel a request any time before it is approved.

If you searched for “cash out,” the cash-out page explains which balance to use.

Tips for a smooth redemption

Verify early, keep your payout details matching your verified profile and use only your primary account. If a request needs a correction because the details differ from your profile, update them and submit again. Questions about a request go to support through the Contact Us option, with the request reference ready.

QUESTIONS ANSWERED

Common questions

Which coins can be redeemed?

Eligible Sweeps Coins winnings. Crown Coins are social-play credits, and a labelled Cash Balance has its own redeem option in the help centre.

Which methods are available?

Skrill, a prepaid virtual card delivered by email and IBT or ACH bank transfers. Your account shows the options open to you, based on location and eligibility.

Will verification be required?

Yes, a fully verified account is needed, with phone verification, identity verification and, where requested, a liveness check. The verification guide walks through it.